Shipping Policy
Shipping Policy for Havjoy.com
At Havjoy.com, we are committed to delivering your artwork promptly and securely. Below is our updated shipping policy, outlining shipping times, costs, methods, and other essential details to ensure a smooth and joyful delivery experience.
Shipping Time & Cost
We offer free US shipping on orders over $129 and free worldwide shipping on orders over $200. A $60 shipping fee may apply for remote areas, depending on your delivery address.
| Shipping Address | Shipping Time* | Shipping Fee |
|---|---|---|
| US Ground | 3–10 Business Days | $17 (Free for orders over $129) |
| International | 5–15 Business Days | $29.89 (Free for orders over $200) |
| Remote Areas | Varies by Address | $60 |
*Shipping times are estimates and may be affected by weather, holidays, or other unforeseen events. We appreciate your patience and understanding.
Order Processing
Orders are processed Monday through Friday, excluding weekends and holidays. Once your artwork is printed and packed, you’ll receive a shipping confirmation email with a tracking link. Please allow up to 48 hours for tracking info to update.
Shipping Methods
Havjoy.com partners with reliable carriers like UPS, DHL, FedEx, USPS, and other international couriers. For certain destinations, we may use alternative delivery lines to reduce customs duties, which might slightly extend delivery times.
If you prefer a specific carrier, feel free to contact our customer service team before placing your order.
Customs Duties and Taxes
For international orders, additional duties or taxes may apply and are not included in the $29.89 shipping fee. These are determined by your local customs authority and are the customer’s responsibility. Payment is typically required upon delivery.
Havjoy.com does not charge or collect these fees.
Processing Time
Each product page clearly displays a processing time (highlighted in red), indicating how long it takes to prepare your artwork before shipment. This varies based on the style, size, or demand, ranging from a few business days to a few weeks.
If there’s any issue with your shipping info, our team will reach out within 24 hours to confirm.
Need Help?
Have questions about shipping or want to request a specific carrier? Contact our friendly support team at support@havjoy.com — we’re here to ensure your Havjoy art arrives safe, sound, and ready to brighten your space.
Thank you for choosing Havjoy.com!